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 Commercial Client Information - News
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Overview • Client List • News
Jan. 2009 - 650,000 page contract to scan medical records awarded to Input
Medical records contain lots of very personal and confidential data. After making the award to Input, the client told us that we offered the lowest price, they were confidant of our technical capabilities and they trusted us to apply HIPAA (Healthcare Insurance Portability and Accountability Act) best practices. A HIPAA compliance agreement was also put in place.
After the first delivery of scanned medical records was delivered the person responsible for reviewing the results said "I am very pleased with the way they came out!" The project is moving forward, on-time, on-spec and on-budget!
Good Deed - INDEED!
Judy Mathews was facing crunch time - she was completing her master's degree in Visual Disabilities, finals were looming and so was her master's paper on "The Role of Music Therapy with Adults who are Visually Impaired". Judy is visually impaired, making her tasks more difficult than average. An important part of her research on the paper was working with the latest version of a CD-ROM produced for the American Music Therapy Association (AMTA). We produced the CD for them a few years ago. The CD contains many of the AMTA journals and other materials she needed for her research. She was having difficulty because the CD did not have the latest version of Adobe Acrobat PDF files and accessibility options. She contacted our Director of Operations, Scott Bartman to see if we could help her. Scott quickly made a decision he could and would help. He took it upon himself to update the whole CD, incorporate the latest Adobe accessibility features and make arrangements with her to download it from our FTP site.
Shortly after, she wrote to him that she "wanted to take a minute and let you know I am officially done and will have my master's in May. Thanks so much for helping that to become reality for me. Without those journals being accessible, it would've been a great deal more difficult, and I'm not sure I could've done it in the time frame I needed to graduate in May. So, just wanted to say thanks once again for taking the time to help and go that extra mile. I appreciate it greatly."
When learning of this random act of kindness, Dr. Andi Farbman, Executive Director of AMTA, forthwith announced that Scott Bartman had earned the official title of a "Friend of Music Therapy" and bestowed upon him a gold embossed certificate and robe befitting the title (in the form of a t-shirt). Scott humbly accepted the responsibilities of this high position.
Dr. Farbman also was amazed that all of this happened without any contact with AMTA. In other words, Scott took the initiative to accommodate Judy without involving the client. "What better service can you have from a contractor than what Scott did. Other contractors would have charged for this service instead of simply just getting it done." We love working with Input Solutions because of the kind of service they are able to deliver."
The AMTA CD (or maybe DVD or Flash drive) will get a regularly scheduled update this year and will incorporate the latest in Adobe accessibility so that all of the users, visually impaired or not, will have access to the important data AMTA provides on the CD.
For more information about AMTA - http://www.musictherapy.org/
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